Privacy Policy

We collect information you provide directly to us when you create an account, subscribe to a plan, or contact us. This includes your name, email address, company name, billing information, and any other information you choose to provide. We also collect information automatically when you use our platform, including log data (IP address, browser type, pages visited, time spent), device information, and usage data about how you interact with our services. We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the information we collect to provide, maintain, and improve our services; process transactions and send related information including purchase confirmations and invoices; send technical notices, updates, security alerts, and support messages; respond to your comments and questions; and send marketing communications (you may opt out at any time). We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described in this policy.

We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing (Stripe), email delivery, hosting, and analytics. These service providers are contractually obligated to use your information only as necessary to provide services to us. We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of OptiFlow Tools, our users, or the public.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over SSL/TLS encrypted connections. Payment information is processed by Stripe and is never stored on our servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information; the right to restrict or object to our processing of your information; and the right to data portability. To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We use session cookies to operate our service and persistent cookies to remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our platform. We use analytics cookies (Google Analytics 4) to understand how users interact with our platform. This data is aggregated and anonymized. We also use UTM parameters (utm_source, utm_medium, utm_campaign, etc.) to understand how users arrive at our platform. These parameters are captured in our analytics system and used solely for internal marketing measurement. We do not use tracking cookies to build advertising profiles or sell your behavioral data to third parties.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies. This Privacy Policy applies only to information collected by OptiFlow Tools.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at: OptiFlow Tools LLC Email: [email protected] Website: https://optiflowtools.com