Last Updated: January 1, 2026
This Refund Policy describes the conditions under which OptiFlow Tools LLC will issue refunds for subscription payments. Please read this policy carefully before subscribing.
OptiFlow Tools operates on a subscription model. All subscription fees are generally non-refundable. However, we offer limited refunds in specific circumstances described below. We are committed to fair billing and will work with you to resolve any legitimate billing issues promptly.
You were charged for a subscription renewal and request a refund within 7 days of the charge
You experienced a documented technical failure that prevented you from accessing the platform for more than 72 consecutive hours
You were charged incorrectly due to a billing error on our part
You are a new subscriber and request a refund within 14 days of your first payment
Refund requests made after 14 days of the initial payment (for new subscribers)
Refund requests made after 7 days of a renewal charge
Requests based on not using the service — subscriptions are charged regardless of usage
Partial month or partial year refunds for mid-cycle cancellations
Refunds for add-on modules or one-time purchases after delivery
Refunds for custom enterprise builds after work has commenced
To request a refund, please contact our billing support team at [email protected] with the following information:
We will review your request and respond within 2 business days. Approved refunds are processed within 5–10 business days and will be returned to your original payment method.
You may cancel your subscription at any time from your account settings under "Subscription Management." Cancellation takes effect at the end of your current billing period. You will continue to have access to the platform until the end of the period you have paid for. Cancellation does not automatically trigger a refund.
If you believe you have been charged incorrectly, please contact us before initiating a chargeback with your bank. Chargebacks initiated without first contacting us may result in account suspension. We are committed to resolving all legitimate billing issues quickly and fairly.
OptiFlow Tools provides automation infrastructure and business tools. The platform does not guarantee any specific financial outcomes, income levels, or business results. Results depend entirely on user execution, market conditions, and individual business decisions. No income guarantees are expressed or implied by OptiFlow Tools LLC, its products, marketing materials, or representatives.
Refund requests based solely on not achieving expected financial results are not eligible under this policy. Please review the eligible refund conditions above before submitting a request.
For all billing and refund inquiries, contact our support team:
Email: [email protected]
Response time: Within 2 business hours for billing issues